Shipping Policy:
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Order Processing:
- All orders placed through the Crude Boys Carts Official website for Crude Boys Carts will be processed within 1-2 business days.
- Please ensure that your shipping address is accurate and complete to avoid any delays or delivery issues.
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Shipping Methods and Times:
- We offer standard shipping services for domestic and international orders.
- Domestic Shipping: Orders within the USA will be shipped via USPS (United States Postal Service). Estimated delivery time is approximately 48 hours.
- International Shipping: Orders outside the USA will be shipped via [shipping carrier]. Estimated delivery time is [X-X] business days, depending on the destination.
- Please note that delivery times may vary due to factors beyond our control, such as customs procedures or unforeseen delays by the shipping carrier.
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Shipping Charges:
- Shipping charges will be calculated and displayed during the checkout process based on the destination and selected shipping method.
- Orders above a certain value may be eligible for free shipping. Any applicable promotions or discounts will be reflected in the final total.
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Order Tracking:
- Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the progress of your shipment.
- Please allow 24-48 hours for the tracking information to be updated on the USPS website.
Return Policy:
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Returns and Exchanges:
- We want you to be completely satisfied with your purchase of Crude Boys Carts. If for any reason you are not, we offer a hassle-free return and exchange policy.
- To be eligible for a return or exchange, please notify us within [X] days of receiving your order, and the product must be unused, in its original packaging, and in the same condition as when received.
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Return Process:
- Please contact our customer support team at [contact email/phone number] to initiate the return or exchange process.
- Provide your order details, reason for return/exchange, and any supporting information or images if necessary.
- Our customer support team will guide you through the return/exchange process, including providing you with a return shipping address.
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Return Shipping:
- Customers are responsible for the cost of return shipping unless the return/exchange is due to an error on our part or a defective product.
- We recommend using a trackable shipping method to ensure the safe and timely return of the product.
- Upon receiving and inspecting the returned item, we will process the refund/exchange within [X] business days.
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Refunds:
- Refunds will be issued using the same payment method used for the original purchase.
- Please note that the original shipping charges are non-refundable, except in cases where the return/exchange is due to an error on our part or a defective product.
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Damaged or Defective Products:
- If you receive a damaged or defective Crude Boys Cart, please contact our customer support team within [X] days of receipt.
- Provide detailed information and, if possible, images showing the issue.
- We will arrange for a replacement or refund, including any associated shipping costs, as applicable.